Refund & Return Policy

Last Updated: June 2026

At Royal Gaja, customer satisfaction is important to us.

Returns

You may request a return within 7 days of receiving your order if:

• The product received is damaged.
• The wrong product was delivered.
• The product has manufacturing defects.

Non-Returnable Items

The following items are not eligible for return:

• Used or damaged products caused by the customer.
• Products without original packaging.
• Customized or personalized items.
• Clearance or sale products.

Refund Process

• Once the returned product is received and inspected, we will notify you regarding approval or rejection.
• Approved refunds will be processed within 7–10 business days to the original payment method.

Order Cancellation

• Orders can be cancelled before shipment.
• Once shipped, orders cannot be cancelled and must follow the return process.

Contact for Returns

Email: support@royalgaja.com
Phone: +91 96552 11000